The Crisis Management & Human Behaviour Course is a DG Shipping-approved mandatory course for Masters, Chief Mates, Chief Engineers, Second Engineers and all personnel designated to take charge of crisis management onboard passenger ships as per STCW Convention. This course provides essential knowledge and practical skills to effectively manage emergency situations, control crowd movement, handle passenger safety, and make critical decisions during a crisis onboard.

Conducted through classroom instruction, case studies, and practical exercises, the training focuses on understanding human behaviour patterns during emergencies, leadership and communication under stress, shipboard emergency plans, and coordination with shore-based support. Successful completion of this course is mandatory for officers serving on passenger vessels and cruise liners and is a key requirement for building a career in the passenger shipping sector.